Professional Services Associate
About Arbolus
Arbolus is reinventing the traditional and analog expert network industry by bringing technology to the forefront of knowledge sharing. Our platform helps hundreds of clients worldwide to connect with the best experts, collect high-quality insights faster and streamline their processes using leading AI technology.
Headquartered in London, we are a venture-backed scale-up working with global consulting and leading private equity firms. With offices in Barcelona, New York, and Gurgaon, we have a truly international team.
Recently listed as one of Europe’s top 100 fastest-growing companies, we are building a team that can continue to support our ambitious growth plans.
About the role
The Professional Services team is right at the core of Arbolus and is responsible for providing best-in-class service to our clients around the world.
As an Associate in the Professional Services team, you will research a wide variety of topics and sectors and you will recruit and establish connections with thought leaders around the world.
In this role, you will start gaining exposure and establishing relationships with Arbolus clients, helping them make well-informed business decisions by connecting with Arbolus experts.
Key responsibilities you will be in charge of
- Build and develop relationships with Arbolus clients through project execution, phone/in-person client meetings, and overall account management.
- Provide day-to-day support on client projects.
- Balance multiple, concurrent, time-sensitive research requests.
- Responsible for sourcing and recruiting leading experts based on client needs, utilizing online research and networking.
- Screening new and existing experts via phone and email to ensure project relevance.
- Onboarding new experts to the Arbolus platform.
- Develop relationships with thought leaders and experts across a variety of industries.
- Close collaboration with Senior Associates, Project Leads, and Account Managers across international teams.
This role directly reports to the Professional Services Manager and is based in our Gurugram office working in India Standard Time hours.
About you
We are looking for curious and ambitious people who are eager to learn to achieve success and contribute to Arbolus’ business growth.
Requirements to succeed in this role
- You have an agile mindset, curious, excited to work in a fast-paced environment and have the courage to break traditions
- Candidates with 0-2 years of experience with an expert network industry or
any other extended industry. - Strong Verbal and Written communication skills, able to confidently drive
discussions with experts and clients. - People with Inquisitiveness to learn and passion for problem solving
- University degree with demonstrated high academic achievement
Nice to have
- Previous experience in a start-up or fast-paced environment
- Familiar with the expert-networking industry
- Intellectual curiosity and desire to learn
What we offer
- Comprehensive benefits package including base salary and quarterly bonuses
- Top-notch equipment to make our work efficient and smooth (MacBook Air, Poly Voyager Headset)
- Comprehensive Health Insurance plan
- Stock options
- 32 days of paid annual leave + 12 bank holidays per year. Arbolus puts heavy emphasis on quality of life and wants to ensure everyone has a fair amount of time to recharge and relax
- Free breakfast and lunch every day
- Snacks and refreshments during the day
- Regular social activities and events
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at talent@arbolus.com. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.
We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.
- Department
- Professional Services
- Role
- Professional Services Associate
- Locations
- Gurugram Office
Professional Services Associate
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