About Arbolus

Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable and differentiated customer insight on SaaS and technology companies.

At the core of our platform is the world's largest database of attributable B2B customer reviews, giving investment and origination teams direct access to unique customer sentiment and a true strategic advantage to run faster, more confident diligence on the world's leading software assets.

Since 2018, we've redefined the traditional expert network model with a tech-driven approach that delivers high-impact insight at the speed of modern dealmaking. Arbolus stands out through its unique database of customer reviews accessible via the Arbolus Customer Review Library, Canopy, our market-first automated Q&A tool, and our unmatched standard of client service — because great technology should always be backed by great people.

Headquartered in London, Arbolus is a venture-backed scale-up with 170+ employees across four global hubs, including Barcelona, New York and Gurgaon. Following a $20M Series B, we are rapidly expanding our U.S. presence as we execute our mission: to digitize human knowledge and make it instantly accessible and actionable.

About the role

The People team sits right at the core of Arbolus and is responsible for attracting, supporting and retaining the talent that powers our business worldwide.

As an Associate in the People team, you will work across the full employee life cycle — from recruitment and onboarding through to performance management and offboarding — partnering with hiring managers to bring great people into the business and supporting them throughout their time with us. You will also play a hands-on role in building the culture of our Gurgaon hub, from engagement initiatives to the day-to-day moments that make Arbolus a place people want to stay.

This is a broad, generalist role with real ownership from day one, and plenty of room to grow as we scale.

What you'll be in charge of

• Managing employee life cycle activities including recruitment, onboarding, offboarding, training, performance management, and compensation and benefits administration

• Partnering with hiring managers to write job descriptions, run interviews and hire the right people for our teams

• Planning and running employee engagement activities — celebrations, team events, wellbeing initiatives and culture-building moments across the Gurgaon office

• Owning the grievance redressal process, handling employee concerns with care and ensuring timely resolution

• Analysing HR metrics to spot trends and improvement areas across engagement, attrition and performance appraisals

• Collaborating with stakeholders in India and globally to implement People strategies that support business objectives

About you

We're looking for curious and ambitious people who are eager to learn, take ownership and contribute to Arbolus' growth. You enjoy working with people, you're organised enough to keep several things moving at once, and you're comfortable handling sensitive conversations with discretion.

Requirements to succeed in this role

• 1–2 years of overall HR experience

• Hands-on experience with recruitment and broader HR responsibilities

• Exposure to the entire employee life cycle (hire to retire)

• Proficiency using an ATS

• Excellent communication skills and the ability to handle confidential information discreetly

Nice to have

• Previous experience in a start-up or fast-paced environment

• Experience organising employee engagement or culture initiatives

• Intellectual curiosity and a genuine desire to learn

What we offer

• Annual performance-based bonus on top of your base salary

• 25 days of paid time off per year, plus all local bank holidays

• Comprehensive health insurance and gym membership

• Top-notch equipment to keep your work efficient and smooth

• Free coffee, tea, snacks and lunch to keep your energy up through the day

• Regular social activities run by our local Social Committees

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at talent@arbolus.com. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.

We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.