About Arbolus

Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable, and differentiated customer insight on SaaS and technology companies.

At the core of our platform is the world’s largest database of attributable B2B customer reviews, giving investment and origination teams direct access to unique customer sentiment and a true strategic advantage to run faster, more confident diligence on the world’s leading software assets.

Since 2018, we’ve redefined the traditional expert network model with a tech-driven approach that delivers high-impact insight at the speed of modern dealmaking. Arbolus stands out through its unique database of customer reviews accessible via the Arbolus Customer Review Library, Canopy, our market-first automated Q&A tool, and our unmatched standard of client service, because great technology should always be backed by great people.

Headquartered in London, Arbolus is a venture-backed scale-up with 170+ employees across four global hubs, including Barcelona, New York, New Delhi and San José. Following a $20M Series B, we are rapidly expanding our U.S. presence as we execute our mission: to digitize human knowledge and make it instantly accessible and actionable.

About the role 

This person will own the product strategy, roadmap, and execution for user acquisition and growth across our external-facing products. Their main focus will be increasing the number of high-quality users joining the platform, improving activation, and building scalable growth loops that help us acquire, engage, and retain users. The ideal candidate is analytical, creative, commercially minded, and eager to use AI and automation to move faster and find new growth opportunities.

We combine a .Net backend with a React web app and React Native mobile app to allow thousands of experts to build relationships and share knowledge with professional companies, working with them in our workspace.

Key responsibilities you will be in charge of

• Own the growth roadmap for user acquisition, activation, engagement, and reactivation across Arbolus expert-facing products

• Define and track the key growth metrics - from top-of-funnel acquisition through to long-term retention - and ensure all decisions are grounded in funnel analysis, user behaviour, and measurable outcomes

• Build and maintain a strong experimentation culture: design and run A/B tests, analyse results, and iterate quickly on conversion, onboarding, referrals, and lifecycle campaigns

• Identify and implement AI-powered product ideas and automation to accelerate acquisition, improve personalisation, enhance segmentation, and support internal productivity

• Translate growth opportunities into clear product requirements, user stories, and execution plans, and drive delivery in close collaboration with Engineering and Data teams

• Develop deep expertise in user behaviour, acquisition channels, competitive landscape, and market trends to consistently prioritise the highest-impact initiatives

Requirements to succeed in this role

• 5 to 7 years of experience in Product Management, Product Ownership, Growth Product, Growth Marketing, or a similar role

• Proven experience improving user acquisition, activation, conversion, or retention metrics

• Strong understanding of growth techniques such as SEO, referrals, lifecycle campaigns, onboarding optimisation, funnel analysis, A/B testing, viral loops, CRM, notifications, and product-led growth

• Strong analytical skills and comfort working with product analytics tools, dashboards, cohorts, funnels, and attribution data

• Good understanding of software development concepts, including APIs, databases, web apps, mobile apps, and experimentation frameworks

• Strong interest in AI, with practical experience using AI tools to improve productivity, research, content, segmentation, automation, or product experiences

• Entrepreneurial, proactive, creative, and comfortable working in a fast-paced environment

• Excellent communication skills in English

• Ability to work closely with Engineering, Marketing, Operations, Data, and leadership

• Comfortable balancing strategic thinking with hands-on execution

What we offer

• Performance bonus on top of your base salary

• 25 days of paid time off per year + all local bank holidays.

• Hybrid work schedule (2 from home, 3 from office)

• Private health insurance

• Flexible remuneration for meals and transport (Coverflex card)

• Relocation package to help you with your move to Barcelona

• Top-notch equipment to make our work efficient and smooth

• Free coffee, tea, and snacks to boost our energy during the day

• Monthly office breakfast

• Lunch voucher on Tuesdays and Thursdays

• Regular social activities are managed by our local Social Committees

• Discounts for Kleta, Urban sports, and various restaurants around the office

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at talent@arbolus.com. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.

We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.