About Arbolus

Arbolus is reinventing the traditional and analog expert network industry by bringing technology to the forefront of knowledge sharing. Our platform helps hundreds of clients worldwide to connect with the best experts, collect high-quality insights faster and streamline their processes using leading AI technology.

Headquartered in London, we are a venture-backed scale-up working with global consulting and leading private equity firms. With offices in Barcelona, New York and Gurgaon, we have a truly international team of over 150 people.

Recently listed as one of Europe’s top 100 fastest-growing companies, we are building a team that can continue to support our ambitious growth plans.

About the role

As an Account Manager at Arbolus, you’ll thrive in an entrepreneurial, fast-paced environment. You’ll be responsible for nurturing client relationships and growing our portfolio, working directly with senior leaders to maximize their experience on our platform. By understanding our clients’ unique needs, you’ll ensure they gain maximum value from our expert network while consistently delivering high-quality service. This role is ideal for commercially-minded individuals who excel at building strong professional relationships in dynamic settings.

Key responsibilities you will be in charge of

• Client Relationship Management: Maintain consistent communication with clients and senior leaders to understand and address their specific needs.
• Portfolio Expansion: Identify and act on opportunities to increase user engagement and expand the platform’s user base within current and potential client accounts.
• Product Promotion: Advocate for and introduce new Arbolus products and services, ensuring clients stay informed of valuable enhancements.
• Client Liaison: Serve as the bridge between clients and Arbolus product and tech teams, relaying feedback and aligning on client satisfaction goals.
• Collaboration with Internal Stakeholders: Partner cross-functionally to ensure seamless client experiences and high satisfaction.
• Contract Negotiation: Lead and negotiate contract renewals to secure client loyalty and extend service agreements.

About you

We are looking for a dynamic and motivated individual who learns quickly, loves taking on new challenges, has a high level of energy, and is enthusiastic about the unique opportunity to be a member of a fast-growing Client Development team. The person in this role will make a significant contribution to the growth and future success of Arbolus.

Requirements to succeed in this role

• Experience: 3-5 years in B2B enterprise sales, software sales, or professional services with a strong understanding of Private Equity or Fund management.
• Academic Background: Business Administration, International Business, Finance, or equivalent
• Cross-functional Collaboration: Experience working across multiple business units.
• Communication: Exceptional written and verbal communication skills.
• Language Proficiency: Fluent in English; additional European languages are an asset.

 Nice to have

• Commercial Acumen: Demonstrated commercial expertise and client-facing skills.
• Personality Traits: Naturally curious, outgoing, driven, and proactive.
• Initiative: Ability to challenge existing processes and propose innovative solutions.

 What we offer

• Variable bonus on top of your base salary
• Top-notch equipment to make our work efficient and smooth (iPhone 12, MacBook Air, Jabra Wireless Headset,...)
• 25 days of paid time off per year, plus +8 local bank holidays. Arbolus puts heavy emphasis on quality of life and wants to ensure everyone has a fair amount of time to recharge and relax
• Nest pension
• Bupa Select Health Insurance
• Workplace Nursery Benefit
• Monthly team social activities by our local Social Committees
• Free coffee, tea, fruits, and snacks to boost our energy during the day
• Share option plan for all employees
• Flexibility with local bank holidays

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If, due to a disability, you need assistance or adjustment in completing your application please email us at talent@arbolus.com. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. Please note that this inbox is not monitored for application status update requests.

We are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.